Frequently Asked Questions
Everything you need to know about your Riff Raff Baby order.
How long will it take for my order to arrive?
Standard shipping within the US typically takes 3-7 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, items that have been washed or used cannot be returned.
Are Riff Raff Baby products machine washable?
Yes, our sleep toys and accessories are designed for busy parents. Most items are machine washable on a gentle cycle, but we recommend removing any internal sound boxes before washing.
Do you offer international shipping?
Currently, our US store ships exclusively within the United States. For international orders, please visit our global storefront to see shipping options for your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order status?
Once your order is shipped, you will receive an email confirmation with a tracking link. You can also log in to your account on our website to view your order history and current status.